Refund and Returns Policy

Overview

We want you to love your purchase. If you are not fully satisfied, we offer the following:

1. Returns & Exchanges:

• You may request a return or exchange within 7 days of delivery.
• Items must be unused, unwashed, and in original packaging with tags attached.
• Customized or stitched-to-measure items are not eligible for return/exchange.

2. Refunds:

• Refunds will be processed once the returned item is received and inspected.
• Refunds are made via the original payment method within 7–10 business days.
• Shipping charges are non-refundable.

3. Damaged or Incorrect Items:

• If you receive a damaged or incorrect product, please contact us at info@shalwarkameezpk.com within 48 hours of delivery.
• We will arrange a replacement or full refund at no extra cost.

4. How to Request a Return/Exchange:

Our support team will guide you through the process.

Email us at info@shalwarkameezpk.com with your order number and reason for return.